Terms & Conditions
Last updated: June 10, 2026
These Terms govern your use of railsandroutes.com (the "Service"), operated by Rails and Routes ("we", "us", "our"). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. About the Service
The Service is an independent train journey-planning tool that suggests direct and connecting (multi-hop) routes between stations using a reference timetable and third-party data. It is provided for general information and planning convenience only.
2. No affiliation with IRCTC or Indian Railways
Rails and Routes is a private, independent service. We are not affiliated with, authorised by, endorsed by, or connected to IRCTC, the Indian Railways, the Ministry of Railways, or any government authority. All railway names, train names, station names, and trademarks are the property of their respective owners and are used for identification and informational purposes only.
3. Accuracy and verification
Train numbers, timings, running days, routes, and connections shown on the Service are indicative only. They are derived from reference data that may be incomplete, outdated, or inaccurate, and running days for some trains may be unverified. Schedules, platforms, cancellations, and availability change frequently.
You must independently verify all train information with official and reliable railway sources — such as IRCTC (irctc.co.in), the National Train Enquiry System (NTES / enquiry.indianrail.gov.in), or the railway station enquiry — before booking, purchasing tickets, or travelling. The Service does not sell tickets and does not process bookings or payments for travel.
4. No warranties
The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including accuracy, completeness, fitness for a particular purpose, or uninterrupted availability.
5. Limitation of liability
To the maximum extent permitted by law, Rails and Routes shall not be liable for any direct, indirect, incidental, or consequential loss or damage — including missed trains or connections, additional costs, or losses arising from reliance on information shown on the Service. Your use of the Service is at your own risk.
6. Acceptable use
You agree not to misuse the Service, including: attempting to disrupt or overload it; scraping or harvesting data at scale; reverse-engineering or copying it; using it for unlawful purposes; or infringing the rights of others.
7. Accounts
If you create an account, you are responsible for the accuracy of your details and for keeping your credentials confidential and for all activity under your account. We may suspend or terminate accounts that violate these Terms.
8. Advertising
The Service displays advertisements, including from third-party advertising networks. Advertisements and any third-party content, products, or offers are the responsibility of the respective advertisers. We do not endorse and are not responsible for advertiser content or any dealings you have with advertisers.
9. Intellectual property
The Service's design, software, and original content are owned by Rails and Routes and protected by applicable laws. You may not copy, reproduce, or redistribute them without permission. Third-party names and marks remain the property of their owners.
10. Third-party links
The Service may link to third-party websites and resources. We are not responsible for their content, availability, or practices.
11. Changes
We may modify the Service or these Terms at any time. Updated Terms will be posted on this page with a revised date. Continued use after changes take effect constitutes acceptance.
12. Governing law and jurisdiction
These Terms are governed by the laws of India. Subject to applicable law, the courts at Erode, Tamil Nadu, India shall have exclusive jurisdiction over any disputes arising from the Service.
13. Contact
Questions about these Terms: support@railsandroutes.com.